NextGen EPM (Enterprise Practice Management system) streamlines front and back office administration, improving patient care and your bottom line. With all of the depth and maturity you would expect from a world-class application, NextGen EPM combines an intuitive, easy-to-use interface with true enterprise functionality. Ideal for healthcare networks consisting of multiple practices or specialties as well as growing practices, NextGen EPM features customizable, encounter-driven scheduling and billing processes that enable administrators to proactively manage the business of healthcare. Whether you want to increase practice efficiency, improve cash flow or reduce A/R days, NextGen EPM’s rich content and unrivaled flexibility make it the right solution for all of your practice management needs.
- Workflow Management - Streamline and organize your work while improving communications among office staff. The workflow module includes a convenient on-screen appointment list, a "to-do" list and e-mail to help you organize your day as soon as you enter the system.
- Worklog Manager - Proactively automates your practice’s day-to-day operations, allowing you to automatically assign and monitor a wide range of routine tasks, such as pulling patient charts or investigating underpayments, to the appropriate staff member for completion or, in many cases, simply auto-completion.
- Enterprise Appointment Scheduler - Allows you to customize your own scheduling parameters and provides “search ahead” features to enable you to quickly find available appointment times. Users can view daily, weekly, monthly or yearly schedules and can access multi-view screens to see a clinic-wide schedule.
- Claims Edits and Scrubbing - Edits are applied either on demand, during check-out or during the billing process. Users can choose claim edits from a library of payer-specified edits, including standard CCI, ICD-9, CPT and LMRP edits, or customize edits to meet their needs.
- Accounts Receivable - NextGen EPM handles all of your billing and collections needs—from outstanding claims and accounts receivable to bad debt and patient statements. NextGen presents statement information in an easy-to-read format that both patients and users appreciate. When patients call with questions about their statements, your billing staff can view the statements on screen, in the exact configuration as the hard-copy statement the patient has received. As a result, statement issues can be resolved faster than ever before. NextGen automatically posts payments, maintains a history of allowed amounts and adjusts write-off amounts. Because the visit number created during the charge entry process is linked to a patient's EOB, posting payments and balancing accounts takes very little time.
- Collection Features - Users can run personalized collection reports, based on virtually unlimited ad-hoc criteria, and then work the list on-screen or from a printed report. The system tracks monthly payments for those patients unable to pay all at once, and the NextGen Budget Payment System either alerts collectors when commitments are not met or generates context-sensitive letters automatically through Microsoft Word*.
- Reporting - NextGen EPM’s ad-hoc report writer is designed especially for busy practices. Users can create custom reports and save them for future use or export them to other Windows* applications or HTML. NextGen EPM alerts users of overdue balances or other payment issues, and automatically generates correspondence to address them. Users can also "drill down" into a patient's account, providing fast access to critical information.
- Excel Reporting - Enhancing administrative knowledge is a key benefit of the management reporting functionality within the system. NextGen provides on-screen links directly to other desktop tools. With a simple click of the mouse, your data is immediately formatted to an Excel spreadsheet for further analysis and filtering. This provides users with the ability to manipulate filter and render graphical views of data with common application interfaces such as Microsoft Excel*. Data may also be exported in ASCII or HTML format.
